Privacy Policy

1. Introduction

Highland Coders Limited ("we", "us", "our") operates TradeMark Watch, a UK trade mark journal monitoring and conflict detection platform. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

2. Information We Collect

We collect the following types of information:

• Account information: name, email address, and password when you register.
• Business profile data: business name, trading names, website URLs, keywords, and related details you provide for monitoring.
• Payment information: billing details processed securely through our payment provider; we do not store full card numbers.
• Usage data: pages visited, features used, and technical logs to improve the service.

3. How We Use Your Information

• To provide and maintain the TradeMark Watch monitoring and conflict detection service.
• To send weekly conflict digests and account-related notifications.
• To process payments and manage subscriptions.
• To improve our features, user experience, and service reliability.
• To comply with legal obligations and enforce our terms.

4. Legal Basis for Processing

We process your personal data under the UK GDPR based on: your consent; the performance of a contract (providing the service you subscribed to); and our legitimate interests in operating and improving the business.

5. Data Sharing

We do not sell your personal data. We may share information with trusted service providers who help us operate the platform (such as payment processing and hosting), under appropriate data protection agreements. We may disclose information where required by law.

6. Data Retention

We retain your personal data for as long as your account is active, and for a reasonable period thereafter to meet legal, accounting, or reporting requirements.

7. Your Rights

Under the UK GDPR you have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.
• Lodge a complaint with the Information Commissioner's Office (ICO).

8. Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit and access controls. However, no method of transmission over the internet is completely secure.

9. Contact Us

If you have questions about this Privacy Policy, please contact Highland Coders Limited at the details provided on our website.